Privacy Policy

Effective Date: 1-Jan-2025

At Nakee Thai Massage and Spa, your privacy is important to us. This page explains what personal information we collect and how we use it when you visit or contact us through www.nakee.spa.

1. Who We Are

Our business name is Nakee Thai Massage and Spa. You can find our physical addresses listed on this page:
👉 All Branches & Locations

2. What Information We Collect

We collect limited information to serve you better:

Your name and phone number when you contact us via WhatsApp or Line.
Location data to help you find the nearest branch or calculate pricing for outside massage services.
Chat history with our team (via WhatsApp, Line, or uChat).

We do not collect or store any health-related data. Our therapists may ask if you have any health conditions before treatment, but this information is not recorded.

We do not collect payment details online. All payments are made by cash or Thai bank transfer only.

3. How We Use Your Information

We use your information to:

Handle your booking requests
Provide customer support
Improve our services and website
Run analytics and internal reporting

We currently do not send marketing messages via WhatsApp, email, or SMS.

4. Who We Share Your Data With

We may share limited data with the following services to help operate our business:

Google Analytics & Meta Pixel – for website analytics and advertising.
Webotic.One – for internal accounting and review management.
Our internal team and systems that support bookings and customer service.

5. Your Rights

We do not maintain long-term records or archives of personal data.

Because of this:

You cannot request a copy of your data.
You cannot request deletion of past data, as we only store it for a short period.

If you have questions or concerns, you can always contact us via WhatsApp.

6. Data Storage and Security

We store customer data for up to 1 week only.
Our website uses HTTPS, and access to customer data is limited to authorized staff only.

7. Reviews and Photos

We may display Google Maps or TripAdvisor reviews and photos of our locations on our website.
We do not collect reviews directly on this website.

If you have any questions about this policy, please contact us directly on WhatsApp.

Effective Date: 1-Jan-2025

This Privacy Policy describes how Nakee Thai Massage and Spa (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you interact with our services through our website at https://www.nakee.spa.

1. Business Information

Business Name: Nakee Thai Massage and Spa
Physical Addresses: Available at https://www.nakee.spa/branches/

2. Data We Collect

We collect limited personal information as follows:

2.1 Personal Data

Name and phone number when communicating via WhatsApp or Line
User location, used for identifying the nearest branch and calculating travel costs for outside massage services

2.2 Health Information

We do not collect or record any health-related information. Therapists may verbally ask clients about relevant health issues before treatment solely for safety and quality purposes.

2.3 Payment Information

We do not process online payments. Payments are made in cash or via Thai bank transfer only.

2.4 Technical Data

IP address and device/browser information may be collected through Google Analytics and Meta Pixel.

3. Purpose of Data Processing

We process your data for the following purposes:

Appointment scheduling and customer service
Internal analytics and business improvement
Marketing and performance tracking (only via analytics platforms; no direct marketing is currently practiced)

We do not send unsolicited promotional content via WhatsApp, email, or other messaging services.

4. Data Sharing

Your data may be shared with:

Google Analytics and Meta Pixel (for site usage analytics)
Webotic.One, our internal solution provider for accounting and review management
Internal systems and authorized personnel for customer service and scheduling

We do not sell, rent, or share personal data with third parties for unrelated purposes.

5. Data Retention

We retain personal data for a maximum of 1 week from the date of collection. After that, the data is either deleted or anonymized.

6. User Rights

Due to our short-term retention policy, we do not maintain archives of personal data. Therefore:

We are unable to provide copies of your personal data upon request.
We are unable to process deletion requests beyond our 1-week data retention window.

For any inquiries, you may contact us via WhatsApp using the contact information provided on our website.

7. Security

We take appropriate measures to protect your data, including:

Use of HTTPS encryption
Restricted access to personal data by authorized personnel only
Administrative controls to prevent unauthorized access

8. Cookies and Tracking

Our website may use cookies and similar technologies for:

Session management
Analytics and performance tracking

You may control cookies through your browser settings.

9. Third-Party Content

Our website may contain embedded content (e.g., YouTube videos, Google Maps) which may collect data independently. These are governed by the privacy policies of the respective platforms.

10. Reviews and User Content

We may display customer reviews and photos sourced from Google Maps and TripAdvisor. We do not collect reviews or photos directly on the website.