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Frequently asked questions

Find answers about treatments, bookings and visiting Nakee.

Feedback & Customer Support

What should I do if I am not satisfied with my massage?

Please let our staff know during the treatment whenever possible, so we can try to resolve the concern immediately. If you would like management to review your experience afterward, contact us on WhatsApp at +66 9 9065 5880 with your visit details.

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How can I report a problem with a massage therapist?

Please contact our customer service team on WhatsApp at +66 9 9065 5880. Include the date and approximate time of your visit, the type of massage selected, and the therapist's name if you remember it. If you do not know the name, we can try to identify the therapist through our internal records.

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