Helpful answers
Find answers about treatments, bookings and visiting Nakee.
Nakee's therapists undergo massage training and internal assessments. We also review customer feedback to identify areas where further training or service improvements may be necessary.
Read the full answer — Are Nakee massage therapists professionally trained? →
Please inform your therapist or reception staff immediately. You may ask for a pressure adjustment, a change in technique, or assistance from management. You should not feel required to continue a treatment that makes you uncomfortable.
Read the full answer — What should I do if I feel uncomfortable during my massage? →
Yes. Please inform our team before treatment if you have an injury, recent surgery, pregnancy, a medical condition, or any area that should be avoided. Our therapists may not always be able to ask detailed medical questions in every language, so sharing important information in advance helps us understand your needs. If you are unsure whether massage is suitable for your condition, consult a qualified healthcare professional first.
Our team serves international customers, but English ability varies between therapists. If you have specific requirements, please communicate them clearly during booking or ask our customer service team for assistance.
Read the full answer — Can Nakee therapists communicate in English? →
