Helpful answers
Find answers about treatments, bookings and visiting Nakee.
Walk-in customers are welcome, but advance booking is recommended, especially during busy periods and tourist high season. Booking in advance helps us check therapist availability and prepare for your preferred treatment.
Read the full answer — Do I need to book a massage in advance at Nakee? →
You can make a reservation through our website or contact our customer service team on WhatsApp at +66 9 9065 5880. Our booking process helps organize your requested branch, treatment, date, and time.
Read the full answer — How can I book a massage at Nakee Thai Massage? →
Yes. Nakee accepts booking requests through WhatsApp. Our customer service team helps process and confirm appointments. Please follow the booking instructions and wait for confirmation before considering your appointment secured.
Read the full answer — Can I book a massage through WhatsApp? →
No. Nakee does not require customers to download a separate booking application. Our website booking process can prepare a booking request that connects you with our customer service team.
Read the full answer — Do I need to download an application to book a massage? →
We recommend arriving a few minutes before your scheduled appointment. If you arrive more than 10 minutes late, we may not be able to guarantee your reserved therapist or appointment slot, as it may be offered to another customer.
Read the full answer — What happens if I arrive late for my massage appointment? →
Yes. Please inform our customer service team as early as possible, preferably at least one hour before your appointment. This allows us to adjust therapist schedules and offer available appointments to other customers.
Read the full answer — Can I cancel or change my massage booking? →
Nakee follows an advance-payment policy to keep payment procedures clear and organized. Payment should normally be completed at reception before the treatment begins, rather than during the massage.
Read the full answer — Why does Nakee request payment before the massage? →
You can request a change, subject to availability and the treatment already started. If the new treatment has a different price or requires different equipment or techniques, our staff should explain the changes before proceeding.
Read the full answer — Can I change my massage treatment after booking? →
